How we collect, use and protect your personal information
Yoga Farm 3217 respects your privacy and the confidentiality of the information you share with us. We are committed to handling personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). Please read this policy carefully.
Yoga Farm 3217 collects and stores personal information you provide through our website or in other forms, including basic contact details such as your name, phone number, address and email address, so that we can send information, provide updates, or process a booking.
We may also collect additional information when you provide feedback, respond to a survey, communicate with us about a class, retreat or treatment, or complete a booking or waiver form — for example, relevant health, injury or medical information you choose to share with us so that our practitioners and facilitators can offer you a safe and appropriate experience. This kind of information is treated as sensitive information under the Privacy Act and is only collected with your consent, and only where it is reasonably necessary for the service you've booked.
You may update your details at any time by contacting us in writing via email.
We use the personal information you provide to:
We do not use your information for any purpose beyond what's described in this policy without asking you first.
Yoga Farm 3217 takes reasonable steps to protect the personal information we hold from misuse, loss, and unauthorised access, modification or disclosure. Information submitted through our website is encrypted in transit, and access to stored information is limited to those who need it to run the business. Credit card information is not stored on our servers — payments are processed securely through our booking and payment providers.
Yoga Farm 3217 does not sell or trade your personal information. We share personal information only with trusted service providers who help us run our business, including:
Some of these providers store or process data on servers located outside Australia (including the United States). Where this occurs, we take reasonable steps to ensure your information is handled consistently with the Australian Privacy Principles, though privacy laws in other countries may differ from Australia's.
We may also use de-identified information — with no reference to your name — to understand demand for our offerings and improve our services generally.
From time to time we may photograph or film classes, retreats and events for use in our marketing, website and social media. We will ask for your consent before using any photo, video or testimonial that identifies you. If you'd prefer not to be included, just let a member of our team know on the day, or email us at any time to have existing marketing material removed.
We may use your email address to send you updates about Yoga Farm, and occasionally to let you know about new offerings. This is free, and always optional. You can unsubscribe at any time using the link in any email, or by contacting us directly — we'll action your request promptly, in line with the Spam Act 2003 (Cth).
We keep personal information only for as long as it's needed for the purpose it was collected — generally, for the duration of our relationship with you plus a period required for tax, insurance or legal record-keeping purposes. After that, information is securely deleted or de-identified.
You have the right to ask what personal information we hold about you, and to request that it be corrected if it's wrong. To do this, email us at yogafarm3217@gmail.com.
If you have a concern about how we've handled your personal information, please contact us first so we can try to resolve it. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
In the unlikely event of a data breach that is likely to result in serious harm, we will notify affected individuals and the OAIC in accordance with the Notifiable Data Breaches scheme under the Privacy Act.
Our website may contain links to other sites for your convenience. These links do not imply our endorsement, and we are not responsible for the privacy practices of any external website. We encourage you to read the privacy policy of any site that collects your personal information. This policy applies only to information collected by Yoga Farm 3217.
This policy may be updated from time to time to reflect changes in our practices or the law. Updates take effect as soon as they're posted on this page. Please check back periodically.
150 McCanns Road, Mount Duneed
Phone: 0414 283 295
Email: yogafarm3217@gmail.com